Refund and Returns Policy

Effective Date: [05 July 2024]

Thank you for purchasing our digital short videos bundle at [Bliss Ozone]. We strive to provide high-quality digital products that meet your needs and expectations. Please read our Refund and Return Policy carefully to understand your rights and our practices regarding refunds and returns for digital products.

1. Digital Products

Our digital short videos bundle is a non-tangible, irrevocable product that is delivered electronically. Due to the nature of digital products, we generally do not offer refunds or returns once the purchase has been made and the product has been delivered.

2. Eligibility for Refunds

While we have a no-refund policy for digital products, we understand that exceptional circumstances can occur. Refunds may be considered in the following situations:

  • Non-Delivery of the Product: If you did not receive the digital product, please contact us within 7 days of the purchase date. We will investigate the issue and, if necessary, provide a refund or ensure the product is delivered.
  • Technical Issues: If you experience technical issues that prevent you from accessing or using the digital product, please contact our support team within 7 days of the purchase date. We will make every effort to resolve the issue. If the problem cannot be resolved, a refund may be considered.
  • Duplicate Purchases: If you accidentally purchase the same digital product more than once, please contact us within 7 days of the duplicate purchase. We will investigate and, if confirmed, provide a refund for the duplicate charge.

3. Requesting a Refund

To request a refund, please follow these steps:

  • Contact our customer support team at [ support@blissozone.com ] with your order number, the reason for the refund request, and any relevant details.
  • Our team will review your request and may ask for additional information to verify the issue.
  • We will notify you of the outcome of your refund request within 14 business days.

4. Customer Support

We are committed to ensuring your satisfaction with our digital short videos bundle. If you have any issues, concerns, or questions, please do not hesitate to contact our customer support team. We are here to help you and will do our best to resolve any problems you may encounter.

5. Exceptions and Limitations

  • Refunds are not available for changes of mind or dissatisfaction with the content of the digital product.
  • Refunds will only be issued to the original payment method used for the purchase.
  • We reserve the right to refuse a refund request if we believe the request is fraudulent or if there is evidence of abuse.

6. Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

  • Email: [support@blissozone.com]
  • Phone: [+91 9971851667]

By purchasing our digital short videos bundle, you acknowledge that you have read and agree to this Refund and Return Policy.

Thank you for your understanding and cooperation.

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